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Returns & Exchanges
At HeavenSent, we want you to feel divine in your new attire; if you are not completely satisfied, we offer hassle-free returns on all unworn items within 30 days of delivery.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition.
3
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing